Our global infrastructure is aligned with Service Standard 5-nines (Telco Grade SLA) and i3 Standard. We provide advanced security profiles with encryption, authorization and authentication protocols. Data is fully encrypted, when transit as well at rest mode. We provide DDOS protection layer to protect your valuable assets.
Our Call Taking systems enhance call center enicienct with instant and precise location (including indoor and elevation), live video streaming, IP communication, call routing, prioritization, situational awareness and texting - ensure times to dispatch drop while information flow to First Responders improves.
The most vital element in first response is not knowing what awaits you at the scene. Whether its degree of severity, number of civilians affected, casualties or scene safety, Carbyne puts responding units in the know before they arrive.+ read more
GOVERNMENTS & CITY SERVICES
The public has never demanded more of their governments, cities, and municipalities. These needs can range from the routine to crisis situations requiring immediate intervention. We provide you with the tools that will dramatically improve your ability to identify and react to events in an efficient manner and to communicate with your populace in a new and smart way.+ read more
Carbyne extends your radius of control, each user becoming a valuable asset in the field. Smarter and more reliable information coming in allows for the best possible response, ensuring smooth operations, and when it becomes necessary, quick recovery.+ read more
Many businesses rely on the seamless transmission of information from the field. Entities that operate their own emergency response and want to receive reports only from within their jurisdiction (parks, insurance companies, campuses, corporate complexes etc) can make use of millions of Carbyne users as they enter their area of operation. An effective resource for fleet and team management, our solution is your evolved communications platform.+ read more
"Carbyne brings together existing infrastructure and innovative technology to save lives and keep city services accessible. I'm proud to join [their] board and to help make cities safer"
Richard M. Daley - Chicago Mayor between 1989-2011
"As Israel's national rescue organization, we are proud to be the ones who bring new life saving technologies. Our partnership with Carbyne will shorten the wait time for calls that arrive in our call center and improve our ability to reach every given point in the quickest possible way"
Eli Bin - National EMS Director General
"Carbyne is an emergency response platform that can dramatically reduce response time, increase the community's sense of security and save lives"
Antonio Villaraigosa - 41st Mayor of Los Angeles
"Thank you Carbyne for saving the life of my 8 month old baby. Who knows what might have happened if the young man that passed by hadn't opened c-Now app and reported the emergency live to the medical services... You are truly an app that can save lives"
"I love flying. Last summer I flew with my daughter an ATV glider, in the open skies of the northern part of Israel. Out of nowhere - I found myself diving straight into the ground in an open fire area, which is used for military training. I got slightly hurt while my daughter breaks her leg and can’t make a single move. Without any hesitation - I opened c-Now app and started a live report to EMS. The dispatcher recognizes immediately my exact location, and the fact that there is no way to send out an ambulance to that area. He paged a chopper to the arena, to rescue. While waiting for the chopper, the dispatcher guided me how to help my daughter with the open fracture she got from the fall. Thank you Carbyne! True saver!"
"I participated a business meeting with guests from Malesia, in a Tel Aviv hotel lobby. I suddenly heard screaming from the table next to me and saw an elderly man going through a heart attack. I immediately opened c-Now app and started a live video call with EMS (Emergency Medical Services). The dispatcher, who took my call, understood the situation and guided me over the phone, telling me what to do. Four minutes later an ambulance arrived and took over. I truly believe that with the help of Carbyne I helped save the guy"
"I work in a ground floor office in the center of Tel Aviv. Across our office there's a construction site - renovating an old house. One day I heard screams from the street and a crowd of people. I ran outside and saw one of the workers crushed under a huge generator, with no ability to move. I opened c-Now app and reported the incident. While waiting for help, the dispatcher told me what to do and how to help the guy. Good thing I used the app"
"c-Now app, which i learned about just recently, is truly a life-saving system. The system combines the power of the crowd with state of the art technology, to offer quick, efficient and precise emergency respons to all people. Carbyne is a must system in all smart-city projects in Israel and the world"
Brig. Gen. Yaron Be'eri - Former Head of Traffic Police