Enhancing the Future
of Public Safety
Our NG 9-1-1 AE (Automation-Enhanced) cloud-native emergency call management platform sits on a robust global infrastructure capable of providing a broad array of real-time data. Our solutions empower telecommunicators and first responders, making citizens safer.
Cloud – Native
Greater than six “9”s uptime and unrivaled flexibility. Add new positions and new functionality from the cloud in minutes.
Automation & Machine Learning
Our automation-enhanced response, combined with AI incorporated into core processes, manages the flow of information and unlocks the full potential of Next Generation 9-1-1 AE, making communities safer.
PSAP As A Service
Carbyne’s modular approach to incident resolution. Our clients can use Carbyne’s Public Safety Answering Store™ to tailor their configuration to their specific needs and budget.
Enter The IOT
From smart city sensors to wearables and device-initiated calls to 9-1-1, Carbyne is bringing more and more actionable information to public safety, combining it with voice and forming a powerful, unified queue.
Proactive, Worry-Free Servicing
Carbyne's NOC is constantly monitoring our solutions and addressing issues so that our clients don’t need to. In addition, we have a 24x7x365 phone support line staffed by skilled technicians.
Power That Is Proven
Carbyne’s NG911 call taking solution is powered by Cisco communications technology that has been proven in the most demanding, 1,000+ seat multi-location call centers in the world
