about us

Redefining Emergency Collaboration

The ability to create a live, transparent emergency communications channel between citizens, Emergency Call Centers, first responders and the state, at every level, will lead to unprecedented efficiency in emergency management, and to endless lives being saved every year.

That is our mission.
our name

A Foundation
of Our Vision

Regarded as the strongest material in the world, Carbyne’s strength comes from its structure which bonds atoms together. This symbolizes our belief in the power of unification in emergency management. So, we named our company accordingly – Carbyne. 

Our vision, to create a powerful emergency solution that is structured in a live, unified platform that, for the first time, will seamlessly bring together first responders, callers, emergency call centers and the state to work as one. All, in order to create the most powerful emergency operations that drive efficient response, in the fastest time, in order to save more lives. Ultimately, redefining emergency collaboration. 

That is our vision.
FRONTLINE INSIGHTS

Life Saving Values

As a company, our values are first and foremost driven by who we value: our first responders. When establishing Carbyne, a firm guiding line in our operations was that product development will always be based on the needs and insight of our first responders. We develop what matters first. Increasing first responders’ safety and providing them with better situational awareness means that anything we do is on path to make people safer and provide emergency call centers the tools to dispatch first responders better. And just as much as our first responders never lose sight of their mission, we never lose sight of our values to serve them. To do so, we follow these four core values in everything we do:

Be Better
Innovate
Ownership
Customers First
FRONTLINE INSIGHTS

Life Saving Values

As a company, our values are first and foremost driven by who we value: our first responders. When establishing Carbyne, a firm guiding line in our operations was that product development will always be based on the needs and insight of our first responders. We develop what matters first. Increasing first responders’ safety and providing them with better situational awareness means that anything we do is on path to make people safer and provide emergency call centers the tools to dispatch first responders better. And just as much as our first responders never lose sight of their mission, we never lose sight of our values to serve them. To do so, we follow these four core values in everything we do:

Be Better
Innovate
Ownership
Customers First

Transforming
Public Safety

Today, Carbyne is the leading innovator in public safety technology. Our company is serving over 70 governments worldwide, helping them save lives, flattening the COVID-19 curve, and effectively communicating with residents during large scale crises. With over six patents, including ability to transform 911 calls to live video, we pioneer the solutions that help first responders perform in more confidence than ever before.

400M

People Covered
Worldwide

155M

Location Sessions
Per Year

+70

Governments
Served

1M

Video Minutes
to Call Centers
Per Year
Carbyne Today

Today, Carbyne’s services are available to over 400 million people worldwide. We operate in the United States, Mexico, Brazil, Israel, Ukraine, Philippines, India, and more.

Carbyne is the world’s largest caller location provider to emergency call centers, providing over 155 million location sessions a year. 

In addition, Carbyne is the leading provider of video to 911 (patented), which enables any call center to turn regular calls to live video in order to better communicate with the caller. 

Through our platform, we help manage over one million video minutes to call centers a year. Our interactive communication solutions truly enable first responders and call takers to turn any 9-1-1 call to a LIVE-1-1 call.

OUR SOLUTION

A Unified, Collaborative Emergency Management Platform

The year 2020 has been a challenging year in public safety; a year in which the need to redefine emergency collaboration between citizens, PSAPs, first responders, and the state was evident more than ever before. We believe that the only way to effectively streamline communications between these different branches is to create a unified platform that, for the very first time, will enable decision makers at any level to receive the right information at the right time in order to make the right decisions.

OUR SOLUTION

A Unified, Collaborative Emergency Management Platform

2020 was a challenging year for public safety; a year in which the need to redefine emergency collaboration between citizens, PSAPs, first responders, and the state was more evident more than ever before. We believe that the only way to effectively streamline communications between these different branches is to create a unified platform that, for the very first time, will enable decision makers at any level to receive the right information at the right time in order to make the right decisions.

Learn how our solutions can transform your operations to NG 9-1-1 overnight

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CARBYNE INNOVATION SUMMIT

Days
Hours
Minutes
Seconds

Join us on June 3rd at 12:00EST as we host the most diverse panel of public safety leaders. Our open panels discussion will deal with some of the most critical topics from technology enhancement to mental health and much more.

First 1000 attendees will receive a copy of the book: The Resilient 911 Professional.