Carbyne & Global Hitss, an América Móvil company

Carbyne Partners with Global Hitss, an América Móvil Company, to Bring Next-Gen Emergency Response Technology to Latin America Global Hitss…

October 24, 2018

Global Hitss Expands Carbyne’s Presence into LATAM Offering Citizens Cutting-Edge Technology to Make Emergency Calls, Providing New Levels of Safety and Security

[CDMX, México, October 24, 2018] – Carbyne, creators of the leading next-generation 911 platform, has partnered with Global Hitss, an IT services company in Latin America, to implement Carbyne’s solution into existing public safety and emergency response infrastructure in Latin America.

With Carbyne’s cost effective, cutting-edge technology, dispatchers and emergency response personnel will be able to receive live audio and video streaming from a caller, along with their precise location — giving dispatchers information vital to rescue efforts and shaving crucial minutes off response and arrival times. The technology enables emergency response centers to pinpoint the location of callers – even indoors – allowing first responders to swiftly locate an incident, ultimately saving more lives.

Huixquilucan de Degollado, a municipality of the State of Mexico, was the first in Latin America to implement Carbyne’s full ecosystem, which has been running for the last few months.

Following the launch in Mexico, América Móvil’s dedicated teams will continue to focus on bringing Carbyne’s next-gen 911 solution to markets throughout Latin America and support the security of citizens on a local and national level, with a focus on the c-Lite platform. Deployed as a plugin product, c-Lite enhances existing legacy platforms with state-of-the-art, next-generation 911 technology, without the necessity of integration with existing systems.

“As one of the largest IT service companies in Latin America, we understand the importance of bringing 911 technology to develop as a digital society,” said Felipe Labbé, CEO of Global Hitss. “By partnering with Carbyne, we can deliver technology that will assist citizens throughout the region during everyday emergencies. Together, our goal is to make sure that every man, woman and child will feel safer and even more connected to their emergency responders. We are dedicated to securing Latin American communities.”

“Citizens of the region will benefit greatly from an upgrade of existing public safety infrastructure, leveraging the most advanced technology. This partnership will provide life-saving tools to the servicemen and women who have dedicated their lives to helping others,” said Amir Elichai, CEO and Founder of Carbyne. “We are proud to be partnering with Global Hitss and are looking forward to expanding our global footprint in Latin America.”

As a result of its technology, Carbyne has seen a 65% reduction in time-to-dispatch in existing installations. These lifesaving capabilities have led Carbyne to expand its client base in the U.S., Europe, the Middle East and Asia – in addition to Latin America.

*on supported Android and iPhone models

About Global Hitss

Global Hitss is an IT Services and Digital Solutions company with more than 25 years of presence in the market and over 8,500 collaborators. Hitss is the América Móvil Group company dedicated to developing the Digital Society in all the countries where the group operates in America.

América Móvil is the leading provider of integrated telecommunications services in Latin America. Outside of China, is the fourth largest company in terms of wireless subscribers.

About Carbyne
Carbyne is a global leader in public safety technology. Their Next Generation 911/112 call handling platform sits on a global infrastructure and is supported by a powerful ecosystem which delivers advanced IP-enabled communication features and state-of-the-art caller solutions. The Carbyne platform delivers rich, accurate, insightful data from any connected device to Public Safety Answering Points (PSAPs), providing call-takers with precise location to within ten feet, live video streaming, text, chat capabilities and much more. Carbyne helps PSAPs slash time to dispatch, reduce operational costs and ultimately, save lives.

Founded in 2014, Carbyne is led by a team of entrepreneurs and technological experts, with experience from elite Israeli Defense Force units. The company has offices in New York, Mexico, and Kiev, with headquarters in Tel Aviv and New York. For more information, visit

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