Pennington County 911 Becomes 1st Emergency Communications Center in Minnesota to Implement Carbyne’s Next-Generation 911 Technology

August 24, 2019

Carbyne’s advanced Next Generation 911 call-handling plugin, c-Lite, can precisely locate callers while providing Pennington County dispatchers with live audio, video and silent chat capabilities, increasing effectiveness of emergency services

Thief River Falls, MN, August 24, 2019 – Pennington County is partnering with Carbyne, a global leader in 911 technology, to take the first steps towards Next Generation 911 call-management. Pennington is the first county in Minnesota to use Carbyne’s life-saving technology. The unique digital platform will enhance Pennington’s emergency services by providing dispatchers with video capabilities and the ability to pinpoint callers’ exact location, all in order to improve emergency response for citizens

“Carbyne’s technology is improving efficiency and success rates for 911 in Pennington County by enabling dispatchers to better understand and prioritize callers’ needs,” said Pennington County Sheriff Ray Kuznia. “With Carbyne’s advanced technology, we are providing our citizens with more efficient, more effective emergency services – helping our emergency response teams save more lives.” 

Pennington County 911 has chosen to use Carbyne’s c-Lite technology, providing dispatchers with the ability to: 

  • Receive live video streaming from caller phones in emergency situations 
  • Silently instant message with citizens who are unable to communicate verbally 
  • Receive callers’ precise location from their smartphone 

Carbyne’s non-disruptive c-Lite plug-in supplements Pennington’s legacy 911 platform and is easy for both call-takers citizens in distress to utilize. 

“Carbyne’s technology has already made a difference in emergency response systems all over the U.S.,” said Amir Elichai, CEO and Founder of Carbyne. “We are proud to help Pennington County increase the wellbeing and safety of its citizens.” 

Implemented throughout the world, Carbyne’s technology has been able to reduce response times by up to 65% – in situations where every second counts.

 

About Carbyne 

Carbyne is a global leader in public safety technology, enabling real-time emergency communication for citizens and Public Safety Answering Points (dispatch centers). Carbyne’s Next-Generation 911, cloud-native incident response system sits on a global infrastructure in the AWS cloud, supported by a powerful ecosystem. Carbyne is the only Cisco Solution Partner approved for 911. Delivering advanced IP-enabled communication features, proactive, 24x7x365 support, AI-enriched response functionalities, IoT-enabled capabilities and state-of-the-art caller solutions, Carbyne is delivering the future of public safety and first response, today.  

 

Founded in 2014, Carbyne is led by a team of entrepreneurs and technological experts. The company has offices in Tel Aviv, Mexico and Europe, with headquarters in New York City. For more information, visit carbyne911.com

 

Press Contact Information: 

Justine Rosin 

justine@headline.media 

917-724-2176 

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