November 05, 2019

Pitkin County, Colorado, leads the state in choosing Carbyne’s state-of-the-art 9-1-1 communication technology to provide video, IM, and device-based location to 9-1-1, and reduce emergency response times

[Aspen, CO, November 5th, 2019] Pitkin County has become the first in Colorado to adopt Carbyne’s next-generation 9-1-1 call-handling technology.

Carbyne’s cutting-edge public safety communications plugin, called c-Lite, will provide Pitkin County’s emergency response dispatchers with top-level capabilities, like:

  • call-taker controlled live-streaming video from caller smartphones, helping call-takers to better assess the situation and define the right resources for dispatch
  • silent instant messaging, when verbal communication isn’t possible, or text notification tones might draw unwanted attention to the caller
  • constantly updated device location, to help pinpoint callers with industry-leading accuracy, even in the mountainous terrain of Pitkin County.

In addition, c-Lite will be quickly and simply installed as part of the county’s legacy emergency system – which means implementation within hours, and no expensive downtime.

“The safety of our residents, and of the thousands of visitors we welcome to the mountain resorts of Pitkin County each year, is hugely important to us,” said Brett Loeb, Director of Pitkin County, 9-1-1. “That’s why we’re so pleased to upgrade our emergency services with Carbyne’s ground-breaking technology – we’ll be able to locate callers in trouble more quickly and accurately, no matter where they are, and get them the exact help they need more rapidly.”

Paul Tatro, President of North American Operations for Carbyne, also said how thrilled he is that Carbyne is partnering with Pitkin County, nestled in the Rocky Mountains. “Around the world, Carbyne’s technology has reduced time to dispatch by 65% – it’s especially exciting to realize the difference that could make for people involved in life-threatening incidents in the challenging terrains of Colorado, when every second counts.”


About Carbyne

Carbyne is a global leader in public safety communication technology, and proud to be the only Cisco Solution Partner approved for 9-1-1.

Carbyne’s cutting-edge Next-Generation 9-1-1 incident response system saves more lives, because it allows data-rich, real-time communication between people in trouble and emergency call-takers – so that exactly the right help gets to those who need it, quicker than ever before.

Founded in 2014, Carbyne is led by a team of entrepreneurs and technological experts. The company has offices in Tel Aviv, Mexico and Europe, with headquarters in New York City. For more information, visit carbyne9-1-1.com.

Carbyne, The future of 9-1-1. Delivered today.


Press Contact Information:

Brett Trainor


+1 908.752.7962



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