THE City of Ashdod, Israel

POWERED BY CARBYNE

"Since c-Now app arrived to Ashdod the quality of the call center's service has improved tremendously - calls are being picked up immediately, and since call takers have a live video of the scene and the exact location of the call, the process of reporting is quick and efficient, and response time is faster. Having a good city services is vital to the life quality and I for one can definitely feel an improvement".

Sharon Ben Tzvi - Resident of Ashdod

About

Ashdod is the sixth-largest city and the largest port in Israel accounting for 60% of the country’s imported goods. It is located in the Southern District of the country, on the Mediterranean coast, with a population of over 220,000 people.  

Ashdod operates a local PSAP, which serves the entire population of the city for all emergency and non-emergency matters.

Location

Israel

Industry/Customer Type

Local City PSAP

Community Served

Entire City Population (over 220,000)

Number of Seats

6 Seats

Operating Carbyne Since 

November 2017

Carbyne Solution

Fully Integrated

Deployment Statistics

48%
Reduction in call duration

35%
Reduction in false calls

92%
Location identification

$110,000 Potential annual cost savings

in the press

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