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Por Cabyne México Como ha sucedido en otros países, la geolocalización de personas con síntomas de Coronavirus (COVID-19) ha permitido un mayor control de la pandemia, reduciendo el riesgo de exposición, focalizando la atención en puntos críticos y minimizando la probable propagación. En algunas ciudades de México, esta herramienta está disponible en los servicios de […]

For over a decade, actually, over 15 years at this point, the industry has raved about NG9-1-1. It’s raved how it would solve so many problems by providing a ubiquitous framework that every PSAP would be able to benefit from while having access to so much more information: Multimedia to the PSAP, data and location […]

If you ride the subway into New York City every morning, and a quick look around the train highlights the fundamental change in human behavior that smartphones have inflicted on all of us (me included).  Every person is listening, watching, reading, conversing, or messaging with their smartphone. These advances in technology are creating an unprecedented […]

Emergency systems must be resilient, flexible and prepared for any eventuality – especially considering that there’s so much on the line, namely, citizens’ lives. Unfortunately, the aging infrastructure underlying many PSAPs (Public Safety Answering Points) exposes them to otherwise preventable risks. Implementing cloud-based PSAPs remedies these risks improves security, and greatly expands the system’s present […]

“ The most important information in a 911 call – by far – is the accurate location. With location and only location, I can send someone to you to check-in and make sure you are OK. With all the other information about your incident except location, all I can do as a public safety telecommunicator […]

“In an emergency, call 9-1-1” is one of the very first things we teach our children. “The 9-1-1 operator will send help.” This is taken as a given, a blessing that we take for granted. Over half-a-million calls are made to 9-1-1 every day. Whenever citizens need police, fire or medical assistance in a hurry, […]

In 2018, the United States commemorated the 50th anniversary of 911 emergency communications, which has saved countless lives since the first call was placed in Haleyville, Alabama. But while the world has seen the profound technological change in the past half-century in almost every field of human endeavor, emergency services have been slower to adapt […]

When a disaster such as a hurricane, flood or terror attack hits with such impact that the infrastructure needed to support emergency services and first responders gets compromised, what can be done? Since most every Public Safety Answering Point (PSAP) has call-taking, dispatch and other equipment on premise, there is a single point of failure […]

THE EVENT On January 2nd, 2019 at 2:00 PM, in a remote village in Mexico, a pregnant young lady goes into labor with no medical assistance around. Her family, understanding the situation, calls their local 911 line, asking for immediate help. The call-taker, realizing the delicate situation and sense of emergency, initiated a Carbyne session […]