Carbyne CONTROL

c-Records

Our c-Records system is a key component of the Carbyne platform, which enables deep diving into the entire status of each event recorded through the systems. By navigating between tickets, viewing past events and examining the profile of each of the records. The c-Records enables decision makers to accurately analyze the past and present behavior of their callers, react accordingly, and in time predict future patterns. This tool is essential in optimizing planning and strategy.
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