Douglas County, GA, Implements Carbyne Next Gen 911 Platform to Bring its Emergency Service Systems into the Digital Age

Carbyne’s Advanced 9-1-1 Plugin, c-Lite, will Deliver Live Video Calls and Real-Time, Hyper-accurate Location Tracking to Douglas County


[Tel Aviv, Israel, April 4th, 2019] Carbyne, a global leader in public safety communication, has been selected by Douglas County, Georgia to implement its next-generation 9-1-1 technology into the county’s emergency services systems to improve emergency response for citizens. This implementation follows a three-month pilot period where 911 staff tried Carbyne’s c-Lite solution to assess the usability and reliability, with positive results.


Carbyne’s c-Lite is a plugin that can be simply installed to upgrade legacy 9-1-1 systems. c-Lite will enable Douglas County telecommunicators to:


* Receive device-based location for 911 and non-emergency calls,

* Receive call-taker enabled video streams from callers, and

* Instant message with citizens in situations where verbal communications may be untenable.


The cost-effective c-Lite platform is easy for Public Safety Answering Points (PSAPs) to implement and simple for dispatchers to use. c-Lite sits on existing systems and does not require PSAPs to replace current technology.


“In Douglas County, we embrace forward thinking technology. We are constantly evaluating options that can make our community safer.” said Greg Whitaker, Director of Douglas County. “By implementing Carbyne’s technology, we are providing our citizens with easily accessible, next generation emergency services – ultimately decreasing time to dispatch and saving more lives.”


“We are excited to work alongside the leaders of Douglas County to implement our innovations into their dispatch facility to help keep their community safer,” said Amir Elichai, CEO and Founder of Carbyne. “With our technology, we are digitizing legacy processes to make sure that emergency services are as effective as possible, and that citizens can feel safer in any situation.”


With current implementations around the world, Carbyne has been able to reduce response time by 65% – in situations where every second counts.



About Carbyne

Carbyne is a global leader in public safety technology, enabling real-time emergency communication for citizens and Public Safety Answering Points (dispatch centers). Their Next-Generation 911, cloud-based incident response system sits on a global infrastructure and is supported by a powerful ecosystem. Delivering advanced IP-enabled communication features, proactive, 24x7x365 support, AI-enriched response functionalities, IoT-enabled capabilities and state-of-the-art caller solutions, Carbyne is enhancing the future of public safety and first response.


Founded in 2014, Carbyne is led by a team of entrepreneurs and technological experts with experience in elite Israel Defense Force units. The company has offices in New York, Mexico and Kiev, with headquarters in Tel Aviv. For more information, visit


Press Contact Information:

Justine Rosin

UK: 0203-769-5656 | USA:  917-724-2176

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