Advanced 911 Plugin Platform Brings Emergency Call Centers’ Infrastructure into the Digital Age with Groundbreaking Live Video Calls and Pinpoint Location Tracking
[New York, August 3, 2018] – Carbyne, a global leader in public safety, is officially live in the U.S. with its new product, c-Lite, providing live video calls and pinpoint location capabilities to 911 centers across the country. c-Lite, a Next-Generation 911 plugin for legacy 911 call handling systems, has been adopted by Fayette County, GA and Ocean County, NJ.
c-Lite works in conjunction with an agency’s legacy call handling software to provide NG911 capabilities without the necessity of integration with existing systems.
Launched this summer, five counties will be implementing c-Lite into their legacy emergency response systems within the next 30 days, including Fayette and Ocean Counties.
With c-Lite, Public Safety Answering Points (PSAPs) will benefit from:
– Precise location services, pinpointing callers within 20 feet for ALL calls, even indoors
– Real-time video streaming
– Live chat with callers in situations where verbal communication may be untenable
“We feel that we are making our citizens safer by implementing this exciting technology from Carbyne.” Said Sheriff Michael G. Mastronardy of Ocean County, “We want our citizens to have access to the best technology available to keep them safe, which is why we are using Carbyne’s c-Lite solution. Being able to find 911 callers sooner and being able – if necessary – to track them while they are moving, and being able to observe, – if necessary – their actual activity through their smartphone camera in real time, has the potential to be game-changing”.
“The demand for c-Lite has been tremendous,” said Eyal Elyashiv, COO-USA for Carbyne. “Emergency response agencies have been eager to adopt Next Generation 911 for quite some time but have been unable to do so for various reasons. When PSAP decision-makers find out they can get NG911 functionality in an easy to implement, affordable plugin without risk to current operational flows, their interest is immediately piqued. Having Fayette and Ocean Counties go live with c-Lite and additional clients in the coming months is a huge vote of confidence in our life-saving technology. Our advanced platform is easy to implement and slashes time to dispatch by 65% – and that makes all the difference.”