The Technology & Business Development Manager will report directly to the UK Vice President of Business Development of Carbyne, a fast-moving, New York-based company that is looking to transform emergency response across Europe. The functional report will be to the Vice President of Global Operations based in Tel-Aviv. Following the growth across the US, Mexico, and Israel the company is launching its operation in the UK.
The Technology & Business Development Manager will be responsible for managing a group of activities that combines both technical and Sales & business operations capabilities. This individual will assist the UK Vice President in maintaining relationships with customers and business operations/development.
As part of their business responsibilities, the Technology & Business Development Manager is required to work with our technical, product and engineering team for the purpose of understanding the product at a technical level and development of new products. This individual should be comfortable working in a technical environment and will be required to explain the Carbyne product and the requirements for integrating with UK clients, following training from the Global Carbyne team.
Location: Central London, the heart of Westminster
Client liaison and Pre-sale support (80%):
Business Processes (20%):
In an emergency situation, the minutes between a call to emergency services and the arrival of first responders can be amongst the most critical in a person鈥檚 life. For call handling and dispatch services, the time and accuracy of emergency response can be the difference between success and failure.
We live in a world where the primary mode of communication has shifted from landlines to cell phones to mobile computing devices. However, when we use our mobile devices to call 999, we are held back by the limitations of legacy call handling technology. Callers must verbally relay their location and condition to call handlers, which is often inaccurate or unknown. Dispatch services must then make decisions based on imperfect information, resulting in first responders being sent to incorrect locations or deployed in a suboptimal way.
Carbyne was created to solve this problem by building the omnichannel emergency service. Everyone accepts the ubiquity of mobile devices, but as additional sources of data become available, such as drones and sensors, emergency services will benefit from the integration of this data to communicate and make more informed response decisions.