Chief Revenue Officer | Carbyne
Description


Hi, we’re Carbyne. We’re on a mission to help emergency call centers save lives every day. As the leader in emergency collaboration technologies, we’re building a platform that brings game-changing capabilities to people in crisis, such as live video, instant chat, and location tracking. Our platform unifies the flow of life-saving information to emergency call centers, so they can handle emergencies faster than ever, and get to the right people, in the right place, at the right time. We currently provide services to over 400 million people in over eight countries around the world, and partner with Google, Cisco, Amazon, and Microsoft to deliver life-saving technologies. Want to join our mission-driven team? Read on.


About the role:

We are looking for an experienced CRO to add value to our growth activities by identifying new revenue, opportunities and managing marketing efforts. You will keep abreast of trends and market conditions to provide strategic advice to upper management. Our ideal candidate will have an entrepreneurial mindset and great leadership skills. The ideal candidate will also be a creative strategist with excellent organizational abilities. The goal is to promote and expand the company’s commercial activity that will generate revenues and lead to sustainable growth.


Responsibilities:

  • Develop and implement commercial strategies according to company goals and objectives aiming to accelerate growth
  • Conduct market research and analysis to create detailed business plans on commercial opportunities (expansion, business development etc.)
  • Understand the requirements of existing customers to ensure their needs are being met
  • Act to acquire new customers and manage client relationships (new and existing)
  • Collaborate with and coordinate diverse teams (marketing, sales, customer service etc.)
  • Build and maintain profitable partnerships with key stakeholders
  • Monitor performance of commercial activities using key metrics and prepare reports for senior management
  • Assist in setting financial targets and budget development and monitoring
  • Create a standardized outreach for current and future clients and coordinate its implementation across sales channels, client management, vendor and merchant acquisitions, and marketing & communications
  • Develop growth strategies with the executive team and board of directors
  • Create accountability within the company by developing appropriate metrics and coordinating compensation and promotions with these metrics
  • Prospect and close relationships with key target clients.
  • Monitor the revenue pipeline and leads, adjusting as necessary to create sustainable growth
  • Establish both short-term results and long-term strategy, including revenue forecasting
  • Monitor the strategies and processes across the revenue cycle from customer acquisition to engagement to success
  • Fill management gaps by building and training individuals and teams in Sales, Enterprise Strategy and Account Management
  • Develop and implement robust sales management processes – pipeline, account planning, and proposals
  • Oversee all Channel/Partner Development -- adding new sales channels and 3rd party resellers and partners
  • Drive a “lean startup” style environment of constant experimentation and learning
  • Leverage customer research (quantity and quality) to provide strategic leadership for brand architecture and positioning




Requirements
  • 10+ years in diversified leadership roles, driving and implementing revenue growth
  • Proven track record of growing revenue through new product development, marketing, branding, and partnerships
  • Proven experience developing and executing business strategy
  • Significant general management and P&L experience
  • Ability to craft and execute a business strategy
  • History of decision-making based on business metrics
  • Inspirational leadership style and hands-on approach


What else we’re looking for:

  • We’re a mission-driven team with a strong set of values. We take them pretty seriously here at Carbyne, and want to make sure that anyone who joins our team takes them seriously, too. If you grabbed coffee with any of our team members, you would see that we:
  • Innovate. We think differently, and don’t lean on standard conventions.
  • Strive to be better. We’re always looking to improve. We define goals and measure ourselves against them regularly. 
  •  
  • Take ownership. We own our actions, complete our missions, and hold ourselves accountable for both. We care deeply about the success of Carbyne, our customers, our partners, and each other.
  • Are customer-first. We focus on making sure our customers are successful, and we build trust and practice full transparency at all times.

Carbyne believes that every person has a right to equal employment opportunities without discrimination due to race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law. We also strive for a healthy and safe workplace and strictly prohibit harassment of any kind


We use cookies to give you a better user experience. To find out more visit our Terms and Conditions. By your continued use of this site you accept such use. Accept