Regional Strategic Sales Manager - East | Carbyne

Hi, we’re Carbyne. We’re on a mission to help emergency call centers save lives every day. As the leader in emergency collaboration technologies, we’re building a platform that brings game-changing capabilities to people in crisis, such as live video, instant chat, and location tracking. Our platform unifies the flow of life-saving information to emergency call centers, so they can handle emergencies faster than ever, and get to the right people, in the right place, at the right time. We currently provide services to over 400 million people in over eight countries around the world, and partner with Google, Cisco, Amazon, and Microsoft to deliver life-saving technologies. Want to join our mission-driven team? Read on.


About the role

We're on the search for a driven, ambitious, and results-oriented Regional Strategic Sales Manager to join our dynamic and growing organization and help drive strategy and take a consultative approach to sell our solutions to public safety agencies. If you're forward-thinking, technically oriented, consultative, and know-how to create solutions for client challenges, you're going to love this opportunity. 

 As a Regional Strategic Sales Manager, you will be responsible for bringing on new business as well as working with existing clients to sell large strategic accounts, working closely with our channels and partners. You'll articulate complex solutions, build and maintain senior-level relationships, and navigate across various decision-makers. You'll shape solutions to agency and stakeholder challenges, serving as their trusted advisor and change agent.

Here’s what you’ll be working on:

  • Engage clients through new and established relationships, build trust, and enable clients to benefit from Carbyne's platform and services
  • Develop and maintain senior and executive-level client relationships to ultimately drive revenue growth
  • Develop and manage territory growth in the Midwest, aligning agency and user needs with Carbyne's solutions and services to gain market share and grow revenues
  • Ensure customer's voice is clearly heard
  • Develop and execute an account strategy with the team to deliver strong value propositions and align value and ROI for clients based on their needs and key challenges
  • Drive key account capture and planning process, from inception through close as well as supporting peers in their respective initiatives
  • Oversee all territory account activities from prospecting and research to closing the deal and connecting the customer with professional services if applicable
  • Oversee forecasting, keeping management in touch with accounts in a timely fashion and gathering intelligence on competitor activity
  • At least 10 years of demonstrated successful Public Safety industry sales and/or consulting, with focus on software, services, platform integration and/or network services (SaaS and cloud experience a plus)
  • Experience managing large accounts, long sales cycles, complex selling into large accounts, etc.
  • Existing and proven relationships with senior decision-makers within your designated territory
  • Demonstrated understanding of PSAP and stakeholder agency technology and service requirements (NG9-1-1)
  • Proven experience in managing/owning territory for sales and/or consulting engagements
  • Experience in creating and executing long-term sales plans
  • Ability to clearly and directly articulate complex solution offerings
  • Strong technical orientation 
  • Self-motivated with a can-do approach - “create the solution” philosophy
  • Strong attention to detail, creative, open-minded, focused, and highly collaborative
  • Excellent communication and interpersonal skills
  • Ability to travel to customers as needed (up to 70% of the time) 

What else we’re looking for:

We’re a mission-driven team with a strong set of values. We take them pretty seriously here at Carbyne, and want to make sure that anyone who joins our team takes them seriously, too. If you grabbed coffee with any of our team members, you would see that we:

Innovate. We think differently, and don’t lean on standard conventions.

Strive to be better. We’re always looking to improve. We define goals and measure ourselves against them regularly. 

Take ownership. We own our actions, complete our missions, and hold ourselves accountable for both. We care deeply about the success of Carbyne, our customers, our partners, and each other.

Are customer-first. We focus on making sure our customers are successful, and we build trust and practice full transparency at all times.

Benefits and perks - because you matter:

  • Comprehensive health insurance
  • 401k, matching up to 4% of your salary
  • 12 weeks of full payment for maternity leave
  • Unlimited vacation days
  • Competitive options plan
  • Reimbursement for internet and phone expenses
  • One-time budget for purchasing home office settings
  • Reimbursement for commuter expenses (if you work in the office)
  • Unlimited Udemy courses
  • Meal plan ($13/day)


Carbyne believes that every person has a right to equal employment opportunities without discrimination due to race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law. We also strive for a healthy and safe workplace and strictly prohibit harassment of any kind.

Note: We’re unable to sponsor employment visas at this time.

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