Command & Control
A command and control operations center that runs smoothly is the backbone of any city, agency or enterprise. Having well-trained operators is simply not enough to guarantee a quick and measured response to emergencies or other events. Our c-Events platform extends command and control coverage into the field where dispatch operators and managers can see an event in real-time and provide responding resources and those that need help with the most important resource-Information. By receiving a clearer picture from the field in seconds, dispatchers, managers, and supervisors can deploy the appropriate response, faster. Caller rating for reliability allows dispatchers to prioritize calls accurately, ensuring that true emergencies receive appropriate classification without dedicating resources to falsely reported calls. Live video communication with the reporter allows the dispatcher to direct the reporter to take preliminary actions where feasible.
Carbyne’s c-Events Platform is part of Carbyne's advanced NG911 solution, that brings the event from the field to a Public Safety Answering Point (PSAP). Getting real-time information from the field can only be turned into useful intelligence if it is processed efficiently. Our design allows dispatchers to automatically receive the highest quality reports from users during major events, ensuring the best information is being relayed to dispatchers. The Live Map will give call takers a clear overview of reports and their location, assisting in making fast and advanced decisions. With Carbyne at their fingertips, command and control center managers will be able to control a wide area, while prioritizing and routing calls to the appropriate dispatchers faster and more efficiently.