Events History
Events History
More than 70% of emergency calls have multiple locations per incident. Can you backtrack the information you need?
Events History is a key component of Carbyne’s platform. It enables detailed analysis of each captured event from inception to completion allowing you to optimize your operations, future planning and strategy.
Unlimited data including video, chat, dynamic location, caller information and more can be stored for indefinite time giving you the peace of mind that all incidents can be further analyzed and investigated.
Incident Table
The incident table page enables decision makers to easily track incidents or events by their ticket id, date, time and caller information. Easy filtering and export functions saves time and effort while browsing through large amounts of data.
Incident Table
The incident table page enables decision makers to easily track incidents or events by their ticket id, date, time and caller information. Easy filtering and export functions saves time and effort while browsing through large amounts of data.
Incident Mapping
Mapping out incident locations history is a key tool in preparedness and resource allocation. Events History provide emergency call centers with the ability to have a map view, satellite view, street view as well as heat map view to analyze trends in emergency events within their territory.
Incident Mapping
Mapping out incident locations history is a key tool in preparedness and resource allocation. Events History provide emergency call centers with the ability to have a map view, satellite view, street view as well as heat map view to analyze trends in emergency events within their territory.
Incident Details
One of the primary functions of Events History is incident details. Incident details gives ECC’s a deeper look into an incident and the ability to back track all related information including: video, chat, caller information, and location.
Incident details is the the ultimate records management tools that allows you to re-live an incident to the finest details.
Incident Details
One of the primary functions of Events History is incident details. Incident details gives ECC’s a deeper look into an incident and the ability to back track all related information including: video, chat, caller information, and location.
Incident details is the the ultimate records management tools that allows you to re-live an incident to the finest details.
Caller Information
Detailed caller information and caller history not only help in analyzing past events, but also creating callers library that can assist ECCs in handling future events by the same callers.
Caller Information
Detailed caller information and caller history not only help in analyzing past events, but also creating callers library that can assist ECCs in handling future events by the same callers.
