MEXICO CITY, MEXICO

POWERED BY CARBYNE

"Carbyne is a great technology. We can't even start to compare it with any technology and system we worked with so far. Since we started with the pilot program, we see our call center's efficiency increase - We cut down the call time and response time, have more control over false calls and more than anything - give our people the best service we can wish for".

Gustavo Lara, Chief of Shift

About

Mexico City is the capital of Mexico and the most populous city in North America. The city has 16 boroughs, with an estimated population of close to 9 million people, stretched on a land area of 1,485 square kilometers. 

Each borough is operating several different PSAP’s, supporting all emergency and non-emergency needs of the citizens. 

 

Location

Borough within Mexico City, Mexico

Industry/Customer Type

Local 911 PSAP

Community Served

300 Blue Team Members (Pilot Stage)

Number of Seats

5 Seats

Operating Carbyne Since 

March 2018

Carbyne Solution

Stand Alone

Deployment Statistics

62%
Reduction in call duration

43%
Cut in dispatch time

60%
Reduction in false calls

95%
Location identification

$450,000 Potential annual cost savings

Contact us!

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